Your monitoring team can help streamline an emergency
An alarm can be confusing when they sound off -- even moreso if they go off in the middle of the night. But if you placed a monitored alarm system, you’re free to think about one event: moving your family to out of harm’s way.
That's because your monitoring expert also responds to your tripped sensors. In seconds, they will reach out to you to make sure you and your family are secure and help evaluate the scene. Then, they will contact emergency responders and get them to your home. They can even help talk you through an crisis if you need to know where to go.
Monitoring covers more than your home security system
Your Decatur monitored alarm system covers more than an break-in. Your home security system may also respond to fire, carbon monoxide, or floods with the added devices. By placing a monitored fire alarm or smoke detector, you can receive emergency responders to answer regardless of if you're home or traveling. Your monitoring specialists can even answer to health-related emergencies -- like shortness of breath or a slip -- with a monitored medical pendant.
Emergency services reach you faster with a monitored alarm system
Vivint’s monitoring team will respond any activated alarm in mere moments. They'll first call you to ensure that you're not harmed and then will summon emergency services on your behalf. This sleek process is significantly faster than calling emergency dispatch yourself after you reached your loved ones and moved to safety. Seconds in emergency situations, and Vivint makes sure you get help quickly!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a high-decibel alarm tone doesn’t matter much when you’re not home. However, your Vivint monitoring team is always on alert 24 hours a day, seven days a week, all year long. They'll answer to any trigger that you cannot and will also keep you connected every part of the process. That's nice when you're flexible and can hurry home after receiving a notification, but it's essential when you're out of town and are unable make it back to take care of the situation.