Collaborate With Your Round-the-clock Monitoring Specialists
Any time your home alarm system in Decatur goes off, your 24-hour monitoring experts will spring to action. Their first move is to verify your alarm, and that means reaching out to you. The procedure they adhere to is based on the type of emergency. For example, if the emergency is is for medical reasons, one effort will be made to reach you before assistance is deployed. In the event of a burglary alarm - the most typical kind of alarm - a monitoring specialist will abide by these procedures to get in touch with you:
- An effort will be made to communicate with you through the touchscreen interface. You will usually be asked for a passcode.
- If that effort doesn’t prompt a reply, a call is made to your principal contact number.
- An alternate number or first emergency contact is called next.
- If you still can’t be reached, local law enforcement officers are sent.
- Your monitoring professionals will try to reach you again once authorities are alerted.
If you're not in a situation where you can communicate with monitoring staff, don’t fret. Support will still be deployed even if you're not available to verify the emergency.
Be prepared for any situation with a Vivint home alarm system in Decatur
Stay ready for any emergency with a modern home alarm system in Decatur from Vivint. Dial (256) 305-1902 to begin designing your home’s protection today.